General knowledge
10 QUESTIONS
Q1. What is the role of a volunteer?
A) To provide a free service to the community.
B) To provide a paid service to the community.
C) To sit and command.
Q2. How does The Health Zone Fitness Centre's staff handle client complaints?
A) They try and fix the problem straight away.
B) They leave the problem til next week and then sort it out.
C) They don't bother 'cause it's not that important.
Q3. What are some client needs that need to be considered?
A) Nationality, colour of their hair, facial hair and language.
B) Language, culture, social, economic, physical and health.
C) Culture, language, social, their size and their clothes.
