Quiz Client Services

What is the role of a volunteer?

To provide a free service to the community.

To provide a paid service to the community.

To sit and command.

How does The Health Zone Fitness Centre's staff handle client complaints?

They try and fix the problem straight away.

They leave the problem til next week and then sort it out.

They don't bother 'cause it's not that important.

What are some client needs that need to be considered?

Nationality, colour of their hair, facial hair and language.

Language, culture, social, economic, physical and health.

Culture, language, social, their size and their clothes.

In what scenarios is it ok to have a personal relationship with your client?

You have the same interests and it doesn't effect your professional relationship.

They're attractive.

They have a nice ass.

What do you use to wipe down the vinals?

Water

Sanitizer and cloth

Nothing

How often should you wipe down machines or equipment that come into contact with sweat?

After every person has used it.

After every shift.

After and before every shift.

Is it acceptable to touch/grab your client with out their consent?

No but hey who cares?

Yes!

Definitely not!

Why do the window and door need to be opened while the gym shift is on?

To keep the clients cool.

To keep the air circulating.

Just in case of an emergency.

Why is it better to be registered with Ftness Australia when you are a personal trainer?

To be popular.

To have insurance and recognition of your achievements.

Just for something to do.

What is the point of the gym?

To get fit, change your lifestyle and bulk in.

To lose your baby fat.

That's something to do.