Quiz Affiliate Privacy

Question 1 / 7

How can you assist the client in reversing the opt out process?

Change within client profile

Transfer to affilate phone line

Client can call the automated service to reverse

Submit a Complex Client Service

Question 2 / 7

The card was misplaced and client is requesting time to locate the card

A joint account holder calls in to indicate the client has lost heir card

All

None

Question 3 / 7

Advise the client that one replacement card will be provided at no cost during each three year cycle

Each additional replacement card requested will be subject to the $5 Debit Card replacement fee

A new card with a different (16) digit Debit Card number and expiration date will be automatically ordered but The PIN will remain the same.

All of the the above

Question 4 / 7

Yes

Question 5 / 7

True

False

Question 6 / 7

BB&T has a duty to respect the privacy of clients

Clients have the right to know BB&T privacy policies and practices

Clients have the right to choose how personal information is shared and used.

Question 7 / 7

True

False

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