Classic
Quiz General knowledge

Quiz Customer Service : Names

18 played - 9 yrs ago

Customer Service Modules

 

Easy QUIZ 7 QUESTIONS
easy
1

What's the proper greeting on the telephone?

2

If you don't know the answer to a customer question, what do you say?

3

How do you respond if a customer's telephone was crushed in a car accident?

4

What's the proper way to end a phone call?

5

When on the phone with a customer you should convey a sense of :

6

If your company made a mistake, how should you respond?

7

If a customer has a great name, how should you respond?