Classic Quiz
Quiz General knowledge

Quiz Customer Service : Names

Wskim20

Wskim20
18 played - 10 yrs ago

Customer Service Modules

 

Easy QUIZ 7 QUESTIONS
easy
medium
 
Question 1 / 7

What's the proper greeting on the telephone?

medium
 
Question 2 / 7

If you don't know the answer to a customer question, what do you say?

easy
 
Question 3 / 7

How do you respond if a customer's telephone was crushed in a car accident?

easy
 
Question 4 / 7

What's the proper way to end a phone call?

medium
 
Question 5 / 7

When on the phone with a customer you should convey a sense of :

easy
 
Question 6 / 7

If your company made a mistake, how should you respond?

easy
 
Question 7 / 7

If a customer has a great name, how should you respond?

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