Classic Classic Quiz Big prize by NKUK89 NKUK89 8 played - 10 yrs ago Win big QUIZ 30 QUESTIONS hard 1 If someone has already logged into Cordic what should you do if you are to use the computer? Wait untill the other staff arrives back and logs outSelect log in and enter your username and passwordCall Mr Taha 2 How can you check which operator took a booking? Check in view logPhone the customerPhone all staff and ask them individually 3 F1 Job information will show the operator the route on the map of the customer journey. What does the green colour mean? Green Box shows start of the journeyGreen Box shows end of the journeyGreen Box shows stops inbetween the journey 4 What does the "i" do in F1 Job information? Show details of the pick up and drop off addressShow details of the drop off addressShow details of the route off the address 5 After editing a booking you will need to (to do what) before you may clear the screen F3? F8 completeF3 clearF4 save 6 When editing a job and the screen is pink when the customer calls what does that indicate? This job is a pre-saved jobThe job has been completedNew booking 7 Do you need to clear the screen F3 when you have saved a booking? YesNoI dont know 8 If a driver calls do you need to save the details on the system? YesNoYes, driver is the most important person in our compnay 9 If a customer calls regarding where is their driver and details of the job shows on the screen does it need to be saved. YesNoOf course the customers is the most important person in our industry. 10 What would happen if you don't clear the screen and another customer calls? Nothing will happen the world will still be a nice place.The details of the next customer will not show on the screenSave details then clear screen 11 Which part of the screen will be flashing? Top of the screen the blue barThe whole pink screen screenThe green screen 12 What colour will the screen be when a new customer calls? RedBlueGreen 13 If you have taken details of a new booking for an existing customer what colour will the screen be? PinkBlueGreen 14 If an existing customer calls and wants to book a new booking what actions would you take once they have given you the pick up address? Check if details are matching on the screen with their previous jobJust press F4 save the jobSing Hallelujah they called back 15 If the customers details of the pick up address was in destination when making a new booking what actions can you take? Nothing just stare at the screen.Press F5 and copy swapCopy and paste details to pick up address 16 What if an existing customer calls and the new booking they are making are not showing in their previous journey. Go to recent trips and see if details can be seen there.Go to google historyCopy swap then press F5 17 What are the benefit of the actions mentioned in Q15 and Q16? The benefits are very huge... mind blowingDetails of customer does not need to be re-wriitenYou can see all the details 18 If a customer wants to make a similar journey to the one they have already booked when calling the second time, would saving detains affect the first booking? No as the first job has been saved and saving the new booking will not affect the first jobCustomers should not be able to make 2 bookingsYes this will create errors 19 If a customer books a cab and requires s return journey what actions should be taken? Copy telephone number and put in 2nd call bookerPress F5 and copy swap details and add any changes.Tell them we only do one way 20 What are the changes required on Cordic when customer books a cab and requires s return journey? Date and TimeSo confusing question. To difficult to answerEverything 21 If a customer books for 20 people what type of cars should be booked and how many? 5 saloon cars3 mpv 1 saloon2 mpv 2 saloon 22 Customer wants 2 cars one for today one for tomorrow, what action should you take? Copy swap F5Copy and edit F5Make a fast copy 23 What is the maximum passengers and luggage an Estate car carry 5p 5ll4p 4ll4p 5ll 24 As a rough estimate percentage how much more of an increase on price is a estate car requested by a customer to a standard saloon car 10%25%40% 25 As a rough estimate percentage how much more of an increase on price is a MPV requested by a customer to a standard saloon car : 50%45%40% 26 In view Log of a customers booking does it show any changes made after the job was originally saved? YesNoInformation is classified 27 After checking in view log F6 what can you click to go back? Right click and press backThe blue arrowLog out 28 Which one of the following allows you to add comment in view log? F9F8F7 29 What colour does the screen change when a job has been completed or cancelled PinkGreenBrown 30 Where on the booking will it confirm the status of the job? Pick up addressJob informationPassenger A mistake in this Quiz ? Contact the author Commentaires
